Tuesday, April 12, 2005

Today is Fan Mail Friday on Tuesday #7

Having extended our "Fan Mail Friday #n" featurette to Tuesday, The Supreme Aglet humbly submits a letter from Agleteer David, (The Supreme Aglet will not reveal...blah blah blah). It seems that The Supreme Aglet isn't the only one who has been bitten in the asbestos suit by the stinky titan, (who we're referring to by the code name "Verizon"):

Alas, my poor friend, The Supreme Aglet, how well do I feel your pain. I too have experienced the gauntlet known as Verizon. Yet, I had to face the beast without the vast knowledge of binary coding and Windows XP such as you have.

Note from The Supreme Aglet: I actually know a lot more than that. I am Supreme. I am Aglet. Resuming...

As an innocent consumer I signed up for Verizon DSL just as you did. The first week was bliss-fast downloads, super speed (compared to dial-up), the web was my oyster.

Another note from The Supreme Aglet: Oysters are tasty. Resuming...

But, as you now know, the fun was short-lived. I experienced weeks that turned into months going through the 20 question routine and dealing with reps that had no knowledge or concerns of my previous cases. After hours of relentless trouble-shooting and doing my best to maintain my composure with the idiot on the other end of the phone-I was finally told that there was a major problem in several states, one of which was the great state of Texas, where I reside...

Everything is big in Texas. Resuming...

...and I do recall California being on the list. I was assured the problem would be remedied.

"Oh, stupid consumer, how well you follow like little lambs."

Needless to say the problem continued. The fiasco ended suddenly and abruptly one Saturday evening, I finally blew my top and yelled at the Verizon rep demanding that I speak to the "man in charge." I'd had it, I wanted to cancel my service!

Spent, I slept well that evening.

I have new service now, I am content. I only wish the Supreme Aglet would have confided in an Agleteer for advice before making such a decision. It may have saved some heartache.

It may well have saved some heartache, but then, would I have material for The Supreme Aglet if not for buffoons like Verizon?

Agleteer David, stories like yours need to be shouted from the mountain-top, which is pretty much what one has to do when dealing with a telecommunications company that can't reliably provide more convenient vehicles of communication.

Sure, you and I represent only two individuals against the mammoth corporate sloth that is Verizon. However, Agleteers in general number into the millions, and our numbers can certainly bring down this putrid-smelling titan.

I therefore command all Agleteers who are currently taking any Verizon service(s) to discontinue all such services immediately, even if it means cutting off your phone and DSL line, (you can still receive The Supreme Aglet by smoke signal).

Having issued the command, Verizon will surely be out of business by the end of the week, and world of the Supreme Aglet is once again in perfect balance.